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Intership with DFD Outreach/PIO team

The Denver Fire Outreach/PIO team seeks an intern. The description is below, and candidates may apply online at http://www.denvergov.org/jobs. We appreciate your help in spreading the word.

Job Description

The Denver Fire Department seeks an unpaid Intern to analyze, edit and write content for our website and other external and internal communications vehicles. This is a great opportunity to gain real-world experience and build a portfolio of work while contributing to the Denver Fire Department’s mission.

The Denver Fire Department is dedicated to:

  • Providing quality, timely, and professional emergency services to those who live in, work in, and visit the City and County of Denver and the communities we serve;
  • Respecting each other through trust, pride, diversity, integrity, and training; and
  • Working together to achieve the highest levels of preparedness, prevention, and community involvement with a dedication to purpose.

The Intern will work closely with DFD Outreach/Public Information/Recruitment team and report to the Outreach Program Manager. Office attire is business casual and occasionally business professional (suit).

The intern will receive on-the-job training on new tasks and may receive occasional formal training through workshops or seminars. The Intern will receive real-time feedback on performance and a review at the end of the internship. To aid in the performance review, the Intern will set up a way track projects.

All academic backgrounds are welcome to apply, particularly those in public relations/communications, journalism, marketing, multimedia, fire science, criminal justice, public administration, public policy and political science.

Job Responsibilities

The Intern’s primary project will be analyzing and improving current content on the Denver Fire Department’s external website, www.denvergov.org/fire, and writing and editing new content for the external website and the internal website. The project will include:

  • Creating a project plan and timeline with guidance from the DFD Outreach Team and the Technology Services Website team.
  • Studying customer information requests using Google Analytics and 311 call center data and identifying gaps in website content.
  • Collaborating with individual members and teams within the Denver Fire Department to edit, consolidate, condense, expand, and improve current website content to be more customer-friendly.
  • Interviewing DFD members and teams to write “Meet Our Members” features.

Other projects may include:

  • Assisting the Outreach Team in creating public education template materials for fire stations.
  • Taking photos.
  • Creating infographics.

The Intern will be on task while in the office. It is inappropriate to use City government property (computers, paper, copiers, phones, etc.) for purposes relating to other employment, political or candidate campaigns, or political parties.


The Intern will not have used hard drugs in the last five years or soft drugs in the last three years, including marijuana. The Intern will have no felony record. The Intern will have no misdemeanors in the last five years. The Intern will have no DUI or DWAI in the last five years. The Intern will have no major traffic violations.

Required Skills:

The Intern will be customer-service oriented.

The Intern will have the ability to handle multiple projects and be detail-oriented while seeking understanding of how the details relate to the big-picture mission. The Intern will be dependable, on-time, and communicate frequently regarding project progress, priorities and deadlines.

The intern will feel comfortable asking questions if instructions or priorities are not clear.

The Intern will possess excellent skills in writing, proofreading, grammar and spelling.

The Intern will be creative and visual.

The Intern will be experienced using Word Press or other online content management systems (CMS).

The Intern will use Microsoft Word, Excel and PowerPoint at an intermediate level or higher.

Preferred Skills:

The Intern will have experience working in a customer-focused setting, such as restaurant, retail, hospitality, direct-service nonprofit, or political campaign.

The Intern will have experience in an office setting.

The Intern will have basic or higher photo editing and graphic design skills.

Additional Information

Work schedule: The Intern should be prepared to work a consistent schedule each week to reach a minimum requirement of 12 hours and not more than 39 hours per week. The hours can be Monday through Friday between 8:00 a.m. and 5:00 p.m.

Compensation: This internship is Unpaid.

Academic Credit Internships Opportunities Available Upon Request
We welcome individuals who are interested in applying through a school’s academic program to combine a credit-bearing independent study with outside, non-paid work experience.

Apply online at http://www.denvergov.org/jobs.

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