There is a new community event request form for citizens at www.DenverGov.org/DFDcommunity. This form was developed to provide better customer service to citizens and to use firefighter time more efficiently by eliminating time spent on back-and-forth phone calls and emails. Event info is collected in one place. The disclaimer on the form states that we require at least three weeks’ notice on tour/event requests. After a citizen fills out the form, the PIO/Outreach team decides whether to grant the request and works with Ops to ensure that there are no training or coverage conflicts. We do not give out station phone numbers or emails to the public, as crews are busy with calls, inspections, training, etc. Please let us know if you have suggestions on how to improve the online form.